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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christie Rocchio

June 9, 2026

5  out of  5
rating by Christie Rocchio
"I have had my auto policy with Joe Jajou’s office for about 4 years. I recently got married and together we bought our first home. We were looking to bundle our home and auto insurance and Andrea from the office was extremely kind, helpful and detailed oriented when putting together our policies. She answered all of our questions and made us feel very comfortable throughout the process! We definitely made the right choice for our insurance needs, we highly recommend them!!!"
We responded:
"Thank you for the amazing review, Christie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Davis Mettner

May 4, 2026

5  out of  5
rating by Davis Mettner
"I recently switched my insurance over to State Farm, and the experience has been outstanding from start to finish. Joe runs a great office, and you can tell there’s a strong focus on taking care of clients the right way. I especially want to highlight Andrea-she made the entire process smooth, clear, and stress-free. She took the time to explain all my options, answered every question I had, and made sure I felt confident in my coverage. It never felt rushed or salesy—just genuinely helpful and professional. If you’re looking for an insurance team that actually cares and goes the extra mile, I highly recommend working with Joe and asking for Andrea. Five stars all the way!"
We responded:
"Thank you so much for sharing your wonderful experience! We're delighted to hear that your transition to State Farm was smooth and stress-free. Joe and Andrea will be thrilled to know their dedication to providing clear, patient, and professional service made such a positive impact. We take great pride in putting our clients first and are grateful for your recommendation. Please don’t hesitate to reach out anytime—we’re here to support you every step of the way!"
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John White

May 1, 2026

5  out of  5
rating by John White
"I was referred to Joe Jajou at State Farm by my son’s company, Southwest Building Solutions. I started by visiting his website to enter my information and receive a quote—it was quick and very easy to use. About 30 minutes later, Andrea from Joe’s office called to confirm everything. She was a pleasure to work with—friendly, professional, and extremely knowledgeable about both auto and home insurance. A week later, Andrea followed up and shared that after reviewing everything, my homeowners insurance had actually decreased by $485! The rates were excellent, and the service was even better. I highly recommend Joe Jajou at State Farm Insurance for anyone looking for reliable and affordable coverage."
We responded:
"Thank you for taking the time to share your experience! We're so glad that our online quote process was quick and easy for you, and that Andrea could provide friendly, professional, and knowledgeable support throughout. It’s wonderful to hear that we were able to lower your homeowner's insurance by $485 while delivering excellent service. We truly appreciate your recommendation and look forward to continuing to provide you with reliable and affordable coverage. Thanks again for choosing Joe Jajou at State Farm!"
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Josie Granado

April 30, 2026

5  out of  5
rating by Josie Granado
"This is my first time with State Farm and my experience was great. Andrea was patient and she explained everything to me. I did not feel rushed or pressured. I now have a policy for my home and auto that fits my budget. Thank you for being incredibly helpful and informative."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your first experience with State Farm was a positive one. Andrea will be happy to know that her patience and thorough explanations made you feel comfortable and informed. It’s wonderful that we could help you find home and auto policies that fit your budget without any pressure. We truly appreciate your trust and look forward to supporting you for years to come!"
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Denise Stockdale

April 21, 2026

5  out of  5
rating by Denise Stockdale
"Would never go anywhere else! Andrea's always been amazing accommodating if you're looking for your next policy come and make sure you check this place out first"
We responded:
"Thank you for the amazing review, Denise! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Christina Walter

April 16, 2026

5  out of  5
rating by Christina Walter
"A very welcoming agency with a great, professional team. Definitely my go-to for all insurance needs."
We responded:
"Thank you for the amazing review, Christina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Brandon Toland

April 10, 2026

5  out of  5
rating by Brandon Toland
"We've been with this office for a while now and don't plan to change for any reason. Andrea is the best! Quick, responsive, helpful, and very kind about everything. Auto and renters policies have been a breeze."
We responded:
"Thank you for the amazing review, Brandon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mark Pfab

April 1, 2026

5  out of  5
rating by Mark Pfab
"I can’t say enough great things about working with Andrea at State Farm. Every time I reach out, she responds almost instantly and not just with quick replies, but with solutions already in motion. In a world where customer service often feels slow or transactional, Andrea is the complete opposite. She’s proactive, knowledgeable, and genuinely enjoyable to work with. Recently, I needed to make several updates to our auto policies, including adjusting coverage on a stored vehicle and adding another car to the policy. Andrea handled everything immediately, walked me through the details, processed the changes on the spot, and even sent over the updated ID cards within minutes. It’s rare to find someone who makes insurance feel this easy. What really stands out is her combination of speed, accuracy, and friendliness. She makes you feel like you’re her only client, even though I know she’s juggling a full workload. It’s clear she takes pride in taking care of people, and it shows in every interaction. If you’re looking for an agent who is responsive, reliable, and truly exceptional at what she does, Andrea and the team at Joe Jajou’s State Farm office are the gold standard. Highly recommend."
We responded:
"Mark as I mentioned to you yesterday, this is the gold standard of google reviews!! Thank you so much for taking the time to share what it was like working with Andrea in my agency. We value the opportunity to take care of your insurance needs, and look forward to speaking with you here soon."
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Tanner Gardner

March 13, 2026

5  out of  5
rating by Tanner Gardner
"Thamar and Joe are amazing. I need to get coverage in place very very quickly on an exotic car and they were able to get it done very quickly, and efficiently. It made it effordless for me."
We responded:
"Thank you for the amazing review, Tanner! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jim Bennett

February 25, 2026

5  out of  5
rating by Jim Bennett
"Nice to deal with someone that has more than basic knowledge. Very nice indeed."
We responded:
"Thank you Jim for the kind words! We value the opportunity to be your personal insurance agency!"
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Eric B

February 12, 2026

5  out of  5
rating by Eric B
"Joe’s team is quick to respond and make necessary adjustments to my policy. I want to especially thank Andrea. She’s awesome and great to work with!"
We responded:
"Dear Eric, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you."
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schpaco ceron

February 5, 2026

5  out of  5
rating by schpaco ceron
"I’ve been with this insurance company for over a year now, and they have exceeded all my expectations. It is so rare to find a provider that offers such competitive, good rates without sacrificing the quality of support. Most of the times I email, text, or call and I got a feedback withing minutes. All the time I got my answer the same day. I love to have an insurance company working on my side. I am planning to stay with Joe Jajou for long time. Thank you, Joe, Andrea and all personal working here."
We responded:
"Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon. "
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Michael Bridge

January 22, 2026

5  out of  5
rating by Michael Bridge
"Always helpful, efficient and friendly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Joe Jajou’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Grant Tanguilig

January 20, 2026

5  out of  5
rating by Grant Tanguilig
"They are the best!!! Switched over 2 years ago and was able to substantially lower my insurance payments and get better coverage!!"
We responded:
"Grant we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Bobbie Ramirez

January 15, 2026

5  out of  5
rating by Bobbie Ramirez
"Outstanding! Lovely Company and Thamar Outstanding! Customer Services Beautiful Person with Customer's Thank You So Much!!!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Judy

January 13, 2026

5  out of  5
rating by Judy
"I was given this agents name from a co-worker. He was so happy with them besides saving him over$400 in car and home insurance! I have them a call to see if I can get savings, since my home insurance went up $666!!! Besides great savings on home insurance with even more coverage! I changed my auto insurance also, saving over$40 month with again better coverage! Thamar was wonderful in getting coverage and delightful to talk to! THANK YOU!"
We responded:
"Thank you so much for the 5-stars, Judy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here at the Joe Jajou Agency anytime. "
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Kevin Oliver

January 7, 2026

5  out of  5
rating by Kevin Oliver
"Got great quote online and talking to them in person was quick and easy."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here at the Joe Jajou Agency!"
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David Dadisho

January 5, 2026

1  out of  5
rating by David Dadisho
"The worst insurance staff I have ever experienced I was in the accident my car got Total damage They kept taken money from my account and the agent and his staff know I didn’t have another car, I been waiting for my refund from before Christmas 2025, every time I call the staff that answer the phone give me the same story, 1st she said 10 days then the 10 days pass I called again she said we are working on it, I’m going to file a complaint with better business Bureau today soon as they open. I called member of my family and friends the will start swinging from State Farm to another insurance. I wouldn’t recommend this to anyone."
We responded:
"Hi there David, thank you for sharing your thoughts. We are sorry to hear that your experience with us was not up to your expectations. We understand how frustrating that must be, and we genuinely want to make things right. I just tried calling you to verify if the refund amount has been received yet. Please reach out the team or I on Monday if this issue is still not resolved. Once again, we apologize that there was a delay in your refund being processed."
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Amer Y

December 18, 2025

5  out of  5
rating by Amer Y
"Thank you thamar for your help and your time !! Great customer service and support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Nicole Rickman

December 17, 2025

5  out of  5
rating by Nicole Rickman
"I received great service and saved over 600 dollars switching from progressive. Thank you Joe and Andrea"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rob

December 16, 2025

5  out of  5
rating by Rob
"Joe and his staff are excellent!! They walked us through the process and continue to help after they signed us up! And State Farm gave a very competitive price! I highly recommend using them. They are also helping are kids with their insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jace Hammond

December 16, 2025

5  out of  5
rating by Jace Hammond
"Had gone down to the office in person and had met Joe, he’s a stand up man!! He and his team helped me with exactly what I needed the same day"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Samantha Molitor

December 15, 2025

5  out of  5
rating by Samantha Molitor
"This was my first time getting auto insurance on my own, and after doing extensive research and getting multiple online quotes, Joe Jajou made the process incredibly easy. After just one quick phone call, his quote was $60 cheaper than anything I had found. He is extremely professional and genuinely caring, and he truly treats his customers like family. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jessica Ogle

December 9, 2025

5  out of  5
rating by Jessica Ogle
"Friendly, competitive, convenient and competent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hugo Campos

December 9, 2025

5  out of  5
rating by Hugo Campos
"The quote I got from Tamar was great. Compared to Progressive was a no brainer to hop on the State Farm Bus. I bundled my sons excessively high insurance. He saved 238$. Bundled home insurance. Saved there to. I would recommend Jajou’s Agency for anyone looking for better rates and great friendly people. Thanks Tamar! 👋"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"